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Dr. Shilpa Chandiwal, DDS

Pediatric Dentist

Sugar Land, TX

Valoración general
4.8
Reseñas recientes
The front desk does not suit this dentistry at all. I expect a pediatric dentistry to have friendlier staff. The girlwho seats at the front desk doesn't know how to treat patients.After a routine cleaning, at check out ,my 3 year old asked for his goodie bag and when I requested her for the goodie bag, she said that we had not paid for the service yet!! My 8 year old asked for a sticker and she said that for a child of his age they don't give stickers and it would be only the tooth brush and toothpaste!! I found this behavior very petty. After that visit I called the office to schedule an appointment for my 3 year old because of his front tooth discoloration. During the conversation,she said that the X-ray of the front teeth were not taken which sounded strange to me. Then two days before the appointment she called to let me know that the visit will not be covered by insurance except when it is an injury or accident. I called the office to let them know that i'd like to know if the discoloration was caused by a cavity or was because of the trauma he had a couple weeks back. Long story short, she mentioned that the X-rays of the front teeth were taken!! And I mentioned to her about what she told me before and she denied. When we went for the visit, she showed me the X-rays and also mentioned that we had a balance from our last visit and that the regular copay would be applied to the visit. After the transaction was made I noticed that I was charged more than what she explained to me ( which by the way was consistent at all; she kept changing the reasons that the X-rays and the cleaning were not covered...) When I asked for the explanation about the additional charge, she said that she could not explain to me and immediately she refunded that amount back to me !!! WHAT DOES THIS MEAN!! I am not sure if the business can survive with such incompetent administration staff! I have a lot of respect for Dr. Chandiwal but I will not return to this dentistry any more.
The front desk does not suit this dentistry at all. I expect a pediatric dentistry to have friendlier staff. The girl who seats at the front desk doesn't know how totreat patients.After a routine cleaning, at check out ,my 3 year old asked for his goodie bag and when I requested her for the goodie bag, she said that we had not paid for the service yet!! My 8 year old asked for a sticker and she said that for a child of his age they don't give stickers and it would be only the tooth brush and toothpaste!! I found this behavior very petty. After that visit I called the office to schedule an appointment for my 3 year old because of his front tooth discoloration. During the conversation,she said that the X-ray of the front teeth were not taken which sounded strange to me. Then two days before the appointment she called to let me know that the visit will not be covered by insurance except when it is an injury or accident. I called the office to let them know that i'd like to know if the discoloration was caused by a cavity or was because of the trauma he had a couple weeks back. Long story short, she mentioned that the X-rays of the front teeth were taken!! And I mentioned to her about what she told me before and she denied. When we went for the visit, she showed me the X-rays and also mentioned that we had a balance from our last visit and that the regular copay would be applied to the visit. After the transaction was made I noticed that I was charged more than what she explained to me ( which by the way was consistent at all; she kept changing the reasons that the X-rays and the cleaning were not covered...) When I asked for the explanation about the additional charge, she said that she could not explain to me and immediately she refunded that amount back to me !!! WHAT DOES THIS MEAN!! I am not sure if the business can survive with such incompetent administration staff! I have a lot of respect for Dr. Chandiwal but I will not return to this dentistry any more.
Zarir M. · May 18, 2019
We had an appointment and still had to wait an hour because the doctor had left the office to run errands.Instead of an apology I was shamed for being (reasonable!) upset by saying “Thank you for your patience”. And the office policy that a parent can’t be present during treatment outweighted that my son was obviously very nervous and would have been much better with me in the room. I had put into the patient information that he is very sensitive for a good reason! Never have I been kicked out of a room during my kid’s treatment.
We had an appointment and still had to wait an hour because the doctor had left the office to run errands. Instead of an apology I was shamed for being (reasonable!)upset by saying “Thank you for your patience”. And the office policy that a parent can’t be present during treatment outweighted that my son was obviously very nervous and would have been much better with me in the room. I had put into the patient information that he is very sensitive for a good reason! Never have I been kicked out of a room during my kid’s treatment.
Iniciales ocultas · April 18, 2019

Acerca de Dr. Shilpa Chandiwal

Dr. Shilpa is a Board Certified Pediatric Dentist who calls the Fort Bend Area her home. She is an honors graduate of Columbia University, New York where she received her DDS degree and certificate for excellence in Pediatric Dentistry. Her passion to work “with children” and “for children” made her pursue her advanced training in Pediatric Dentistry at the Columbia University. During the Post- Doctoral Training her hospital rotations were at the prestigious New York Presbyterian Hospital, New York where she received specialized training in all areas of children’s dentistry After her residency she decided to move to Katy, Tx with her husband and make it her home; currently residing in Cinco Ranch with her husband Dr. Amito Chandiwal and kids Abhiddyu and Anuvie. Both Dr.Shilpa and her husband believe in giving back to the community and are active in worldwide efforts like participating in an outreach program in Jamaica with Health Care International serving under-privileged children in this impoverished country. Dr. Shilpa is a member of National Dental Honor Society, Omicron Kappa Upsilon which chooses its member based solely on merit and academic excellence in the field of dentistry. Dr. Shilpa is a member of the American Academy of Pediatric Dentistry, Southwestern Society of Pediatric Dentistry and College of Diplomates of the American Board of Pediatric Dentistry.

Seguros dentro de la red

  • AIG
  • Advantica
  • Aetna

Especialidades

  • Pediatric Dentist

Nombres de práctica

Certificaciones de placa

  • American Board of Pediatric Dentistry

Educación y formación

  • Dental School - Columbia University
  • Columbia University, Residency in Pediatric Dentistry

Membresías profesionales

  • College of Diplomates

Premios y publicaciones

  • Divisional Excellence in Pediatric Dentistry Award, Columbia University
  • Omicron Kappa Upsilon, Honor Dental Society

Premios Zocdoc

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Respuesta rápida

Idiomas hablados

  • English
  • Spanish
  • Hindi

Género del proveedor

Femenino

Número NPI

1558510255

Ubicaciones de oficinas

Healthy Teeth Pediatric Dentistry

4907 Sandhill Dr, Suite E

Sugar Land, TX 77479

Healthy Teeth Pediatric Dentistry

5300 Ranch Point Drive, Suite B

Katy, TX 77494

Patient reviews for Dr. Shilpa Chandiwal

Todas las revisiones han sido enviadas por los pacientes después de consultar al proveedor. Para obtener más información, consulte nuestra base de conocimiento del Paciente.
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Great bedside manner. Very personable and very friendly front desk staff.
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She knows her stuff!! So quick and right on point! We love her!
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Excellent bedside manner, and great with my kids. Highly recommended.
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Doctor Shilpa handled all our children (11, 7 and 3 y.o.) very well. There was a problem with one of the kids not fully cooperating with the treatment, but the doctor did not give up and all the necessary procedures werecompleted as planned. The entire office -- the doctor, nurses, admin/reception -- operate very efficiently and professionally.
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It was not the most positive. For a child dentist my family expected a more personable pediatric dentist staff. Staff was very dry and did not seem friendly. The people in our community told us not to come here but wecame in aways just to discover they were right. Probably wont return wish them the best.
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My child's first visit and it went amazing. Dr. Shilpa has you hold your child while they meet to enhance the comfortable environment. She sang the ABCs during the appointment to distract my daughter. After they were done she stayed inthe room and talked to her and gave high fives. It reinforced that the dentist is a good place. We will definitely be staying with Dr. Shilpa.
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It was my granddaughter's first visit and they were amazing with her. Made her feel special.
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My son always have a great experience when visiting the dentist!
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We've brought in 3 kids for a checkup and cleaning. All 3 have been handled quite skillfully with no usual resistance even from the youngest one. Following the checkup, Dr Chandiwal gave us her assessment and outlined the treatment plan. Alloptions have been made very clear. We are really looking forward to our dental problems taken care of.
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I am always pleased with my visits with Dr. Shilpa Chandiwal!
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She was very patient and listened to my concerns. My child has picked up bad habits of biting nails and chewing on LEGOs. She had a talk with my son about how these bad habit are no good for his teeth.He listens to his doctors more than his Mom. He is now trying to stop these bad habits. I am a happy Mom!
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Dr. Chandiwal was sweet as usual and awesome staff.
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Dr. Shilpa is very professional and a pleasant person! My kids always have a great experience! Thank you!
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Great! My kids love it
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Very good dentist!
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They were awesome. Thank you so much for doing the great job y’all do.
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Dr. Shilpa is great with the little ones. She knows how to engage them while getting business done.
Hace menos de 1 año
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Great staff! Very friendly and knowledgeable. Always makes me feel well informed and like my kids matter even if, it is a very simple reason we’re there. :) :)
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Been going here for years. I’ve also referred my sisters daughter who is now a yrrent patient. Staff is friendly and professional.
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We love Dr. Shilpa. The wait is never long and the staff is so friendly.
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Veryyyy understandable and patient with us and our special needs son! Highly recommended for kids with cognitive , nonverbal issues
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She was amazing. She explained everything to me.
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She was knowledgeable and kind.
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The office staff is always friendly and I love how Dr. Shilpa takes time to explain things to me and make the kids comfortable.
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Very sweet.
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Very patient with children, very nice, good staff, great wait time.
Hace más de 1 año
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My young children love Dr Shilpa. She has a wonderful bedside manner. The staff are all wonderful and very caring. My kids are finally not afraid to go to the dentist.
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The entire staff is so great with little ones. I really appreciate their understanding and patience.
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Dr. Shilpa is a great dentist, and her staff are so friendly . Thank you for making my son so comfertable.
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The dentist was very nice and personable. The hygienist however, disnt explain anything she was doing to me or my son and she wasn't friendly at all. My son was a bit scared with her.
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If you have a special need child in which mine is on the autism spectrum Dr. Chandiwal has patience, and very nice. We will be with her for a while.
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The wait area is great the play current movies for kids on the side and they have ipads with kids friendly games on the other side keeping the kids attention busy while they wait. They also have screens in the backrooms to distract the children while they work on them. I just transferred my other son to this location as well the staff is friendly and great. Very patient staff members as well.
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I have been coming to Dr. Shilpa office almost 2 years, I was apprehensive about going because the drive is over 50 minutes away, but I want you to know that I got the most thorough care for my children Ihave ever had, and the doctor took the time to address my concerns and answer all my questions. This place is great! Outstanding service. I've always recommended Healthy teeth pediatrics!
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My does not like going to doctors and he can be very difficult, however Dr. Chandiwal and her staff was very patient and was able to work with my son and get him the dental treatment that he needed. Thank you :)
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I love the staff and most importantly my son actually enjoys coming to the dentist. Thank you !
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It was great and she was amazing with my son.
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Dr. Shilpa and her staff are amazing! They are very professional and friendly. Our visit was quick and thorough and the kids can’t wait for their next visit!
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Very clean office. Friendly staff. The dentist was patient and thorough with the treatment of my 3 year old. We will be back and will be making this our new dentist.
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We love Dr. Chandiwal and her staff!
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Dr. Shilpa is amazing! She makes going to the dentist fun!! She and her office manager are so caring. My two kiddos are not afraid to go to their appointments and they leave smiling!
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Excellent! Wonderful staff! All 4 kids were seen at the same time! Literally!
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I absolutely love Dr. Chandiwal and her entire staff! They have always been extremely accommodating, patient, professional and refreshingly nice! My kids used to cry and cry if they had a dentist appointment before we switched to Dr. Chandiwal!They have some serious anxiety when it comes to dentists and they do whatever is needed to ensure they feel no pain and relieve their anxiety. There office is great too! They have a cute little movie room in the waiting room and IPADS for the kids to play on even though we have never had to wait there. They also have TVs above the dentist chairs so my kids can watch a movie while the dentist does whatever is needed. I can't say enough good things about Healthy Teeth Pediatrics!! It has truly changed my perspective on pediatric dentistry! Keep up the good work Dr. Chandiwal and all your staff! You set the bar for all other pediatric dentists!
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Extremely friendly staff and very patient with my son who is quite shy. I love that they get us in and out every time!
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Excellent place for pediatric dentistry. Dr. Shilpa is wonderful and everyone in the office is so professional and kind! Highly recommend!
Hace más de 1 año
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The money I paid was much higher than I did before, and they said it goes up when the kids get older. My son was almost 6 when we visit here first time, and he is 6 and a half. Whata big change! That was so surprising and annoying. He got one filling and two baby teeth extractions, still the amount I paid was higher than expected. When he was done, the dr. didn't walk with him to explain the things that I need to know. I was waiting in the office area and he came to me alone! Nobody was willing to inform me if I didn't ask anything to the assistant. I really didn't like the behavior. This visit was totally different than the other one, in the negative way...
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Love Dr. Chandiwal she gave my daughter so many compliments and she gave me lots of great knowledge on how to take care of my daughters teeth and gums. The staff is friendly and amazing as well! I wouldn't want to take my child anywhere else!
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Wonderful and attentive staff! We really appreciate your ability to work us in the schedule when our daughter was in pain. We have lived in Katy approximately 2 weeks and I'm relieved to say, I think we found our pediatric dentistfor our four children! Thanks again for taking care of our girl!
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The front desk staff and Dr. Shilpa were very friendly and professional. The hygienist did fine but didn't really encourage or talk to my 3 yr old like I hoped she would. But my 3 yr old didn't seem to careb/c she was so engaged in Dora the explorer showing on the tv in the ceiling above her- excellent strategy. One frustrating thing was the lack of space/seating in the waiting room. They were not lacking in patients!
Fuente:Zocdoc
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ZocdocDentistaDr. Shilpa Chandiwal, DDS