The office is very convenient for us. We were seen immediately. The office manager explained what may occur and explained the possible cost. My son was then examined by the doctor and he recommended braces and explained why and even showed both of us what he saw that needed correcting. The office manager then explained the cost and the many payment options. I was very impressed with the professional attitudes and the efficiency of the office. My son felt comfortable with the doctor and enjoyed seeing the models of the teeth and braces, as well as the computer images showing what his specific issues were.