She was gentle and caring. Making sure that I am not in pain while she was performing her measurements, impressions. She assured me if I was comfortable. I was happy and felt confident. I certainly trust her judgement and confidence.
Very polite doctor and staff, however they have invested in a lot of expensive equipment, my take is that they are working hard to pay for it. I was in for a routine cleaning, and after an hour of x-rays and consultations with the staff (5 min with the doctor), I met with a "Patient Coordinator" that tried to sell me on an expensive laser treatment for my gums. I expect "car sales" type pressure at a dealership, but not when I'm just trying to get a cleaning. Once declined, it felt like they couldn't get me out of there fast enough. I did get a cleaning, but it was hurried. I'm sure if you want to finance major dental work, this may be a great place, but not for me.
Dr. Wong was so kind and so genuine! She took the time to explain any issues she saw with my teeth and didn't rush me at all. She also ensured that I didn't have any confusion or questions myself, before leaving.
The dental hygienist, Allie (spelling?), was also so real, down-to-earth and caring. She gave great tips on caring for my teeth that I have never heard before.
This was such a refreshing dental appointment because there was "no non-sense." There wasn't the unnecessary fluff of an elaborate, over-the-top, dental office, but the office and the people were still clean and professional. One of the best dental experiences I have had. I'm so happy I found this place!
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