Dra. Cherry Ostrager, DO

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Enfermedad
115 East 57th St, Suite 1460, New York, NY, 10022

Qualifications and Experience

Educación

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Membresías Profesionales

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*** PLEASE NOTE:FOR ALL THE ALLERGY SUFFERERS, WE NOW OFFER ALLERGY TESTING,EVALUATION AND TREATMENT IN OUR OFFICE. OUR OFFICE HAS A 24 HOUR CANCELLATION POLICY. IF CANCELLATIONS ARE NOT DONE WITHIN 24 HOURS PRIOR TO THE APPOINTMENT A $ 25.00 DOLLAR FEE WILL BE ASSESSED.THIS $25.00 FEE WILL BE APPLIED TO NO SHOWS AS WELL.*** Welcome to Midtown East Family Medicine, PLLC! Save time at our brand new luxurious office in midtown! We now offer OUR forms on Zocdoc as of June 2016, a patient friendlier experience! Print them out, finish filling them out at home and bring them with you or finish filling them out when you arrive at your appointment. Dr. Cherry Ostrager is a caring and compassionate family medicine and primary care doctor in New York, New York. She is affiliated with multiple hospitals in the area, including Lenox Hill Hospital and Mount Sinai Beth Israel. Dr. Ostrager received her medical degree from Kansas City University of Medicine and Biosciences and has been in practice for 22 years. Dr. Ostrager and her staff specialize in the diagnosis, treatment, and management of various patient populations of all age groups in a primary care/family practice continuity of care setting in personalized manner.

Zocdoc Awards

Verified Patient Reviews

(Paciente Verificado)

Opinión General
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I came in for a simple cough and she insisted on a full physical. I did the physical which included a million of tests. At the end of the 2 hour appointment she almost dismissed me after I again reminded her that what I really needed was something for my cough to which she replied "oh yeah" I was supposed to go in for my results which should honestly be done by phone but I cancelled. She didn't even send my prescriptions to my pharmacy like she said she would and I left her a voicemail asking her about this but she never followed up with me and I ended up never getting my medicine. She wants to charge me for cancellation but I refuse to pay considering she never got back to me about anything. Very strange woman and I can tell she only cared about racking up as much on my insurance.

(Paciente Verificado)

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She doesn’t have a receptionist so is always running around the office like crazy. She also constantly pushes unnecessary procedures so she can charge the insurance company. After she sent my rx to the wrong pharmacy even when I checked with her multiple times, I canceled my follow up and was charged a cancelation fee.

(Paciente Verificado)

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She was very thorough and we went over everything I wanted to talk about and then some. Definitely satisfied with the experience.

(Paciente Verificado)

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She’s basically a con artist. She asks you to sign a grainy paper, and when you ask questions she dismisses them. I found out later that she checks off procedures afterwards on the grainy paper and charges your insurance. She’s not very knowledgeable. She sends you to do lab tests of multiple things and when the results come back she refers you to others because she can’t explain it well. Also she is all over the place, she will ask you for your name numerous times. To top it all off she gave me someone else’s portal information, talk about HIPPA violation. I would recommend Dr. Cherry. I wish I had done my research prior to visiting her.

(Paciente Verificado)

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I went to see Dr. Ostrager on my lunch break. She took 30 mins to see me. Fine, not a problem. She seemed to be all over the place and didn't make me feel very confident. She asked me 6 times if I was pregnant. She sent me for an X-ray and then scheduled a follow-up appointment at 8am. I went to the follow up and the office was locked and dark. I waited for 15-20 mins. The doorman asked me if I was the same person that this happened to last week. At 8:25 the doctor called to tell me that her time is valuable and that she was only 25 mins late and will still be charging me a no show fee. My time is valuable as well and I will be disputing the charge. Good thing I thought to take a picture of the closed office at the time.

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Dr Ostrager mainly works on neck & back pains and was not able to do anything for what I had. Very nice otherwise

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She doesn't have a receptionist and doesnt know how to do the paperwork herself. When people walked in for their appointments, she looked at me, confused as if she had no idea they were coming in that day. She went so far as to question the patient if they had an appointment that day. Overall, shes very disorganized and didnt seem to be very knowledgeable about the process of dealing with a new patient. Her way of doing paperwork is very archaic and she's clueless when it comes to ZocDoc so don't try to view your results online. She was also 10 mins late to the office and I was her first appointment that morning. Stood outside waiting because no one else was in the office before her.

(Paciente Verificado)

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She's great!

(Paciente Verificado)

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I went to Dr. Ostrager for osteopathic manipulation, I had pain in my lower back and wanted my spine realigned. She was polite and professional. She did inform me that this was not her specialty but she knew how to do it. I felt a bit uneasy but went ahead. She did a great job! I feel sore but better already.

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Great Doctor, I will keep visiting

(Paciente Verificado)

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Dr. Ostranger is super thorough and makes sure that she addresses all your problems. She's knowledgeable and extremely easy to talk to. I would recommend her to anyone looking for a general doctor!

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I went for an annual physical exam. Was perfect.

(Paciente Verificado)

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I had a great visit with Dr. Ostrager! I went in for an annual physical and then had a couple of questions regarding another issue. She was very attentive and knowledgeable. The wait was only because her receptionist was out last minute so she was manning the office herself. She even referred me to a specialist immediately who had an office on a different floor. I truly appreciated how caring she is. Dr. Ostrager is a wonderful doctor and I highly recommend her!

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I've never had a worse experience with a doctor. I walked in to the office that was filled with papers and clutter everywhere. Dr. Ostrager left a patient to tell me to sit down...and wait...and wait. I went in for a simple physical and she hooked me up to numerous machines. She asked the same questions over and over again. When I went to leave I had four prescriptions in hand that she had written for various issues (none of which I had, nor even asked for) and told me to get my results I would have to come in for another visit! I ended up getting a huge bill from insurance for all the 'additional tests' and still have yet to find out my results. Horrible experience overall.

(Paciente Verificado)

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Very nice and tested me for multiple issues.

(Paciente Verificado)

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Dr. Ostranger is personable and professional. She has been very accommodating about seeing me on short notice or working around my schedule. I feel like I get the personal attention that I need and that no stone is left unturned after our visits. I called her on a Saturday and asked her if she could see me same day and she fit me in under 2 hours! Happy I have a Dr. in New York I feel I can trust.

(Paciente Verificado)

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No bedside manner (didn't wash hands before and after exam!) Long wait time despite having an appointment, and having filled in the paperworks prior i had to start all over again. Very alarming doctor an unpleasant - i will never go again

(Paciente Verificado)

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She is very thorough and she is a one woman show currently. Her first name is Cherry, what's not to love!

(Paciente Verificado)

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I thought she was personable and kind

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Dr Ostrager was great. Genuinely interested in helping find solutions to an ailment, and willing to take as much time as required rather than rushing through the appointment

(Paciente Verificado)

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She took me in exactly at the time of my appointment which was great! All things considered I think she did a good job. She was alone (as in no receptionist) and was doing everything herself so she was a bit rushed. I am not sure if that is how it normally is but at first it felt a little rushed and business like, but after the paperwork etc etc she was nice and addressed all my concerns. She also checked for things I didnt ask for which was great because it had been a while since I had been to a PCP. I appreciated her thoroughness.

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Strange experience.

(Paciente Verificado)

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Really bad. I waited 50 minutes, then spent 20 minutes answering questions from her (that I already answered in the forms). She didn't help my condition at all, and gave me advice that I already read on the internet (for stomach issues, stick to BRAT diet).

(Paciente Verificado)

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She's an excellent patient advocate and stayed late to ensure that I got all of the care I needed.

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The doctor sent me to so many referrals. It turned out that I am very healthy.

(Paciente Verificado)

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Dr. Ostrager was wonderful. She went above and beyond to make sure that my needs were met, and even took the time to find and introduce me to other healthcare professionals who would be able to fit my needs even more.

(Paciente Verificado)

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Excellent doctor! Very thorough, insightful and personable. Answered all of my questions and took her time which was very much appreciated. I will definitely be back!

(Paciente Verificado)

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I felt she was asking me questions just to ask questions, then would write down whatever she felt was a satisfactory answer. For example when she asked about my alcohol intake she "smudged" the average number of drinks I consumed and wrote I didn't start drinking until I was 21 "to keep it legal" even though I told her I had began drinking before than. As my doctor she should be more concerned with me telling the truth. Glossed over my test results, forced me to come back in and receive more tests. Overall didn't feel comfortable or trust her opinion and will not be going back

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Inefficient

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Dr. Ostrager took two hours to take my medical history even though all I had was a sinus infection and all I needed was antibiotics. She then insisted on taking blood despite the fact that I did not want her to, and in doing that blew my vein which has bruised my arm very badly and has been very painful. She became distracted at many points throughout the two hour appointment and brought up the election which I found unprofessional. She also told me my eardrums looked "weird" and insisted that I take a pregnancy test multiple times despite my telling her that wasn't the reason I was there and I did not want to do so. She continued to be distracted and not focus on the problems at hand. Ultimately after these two hours, she gave me the antibiotics I had intitially asked for and I finally left. I would never return to this office again.

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She always seemed frazzled when I'd visit the office ... probably because she didn't have a receptionist at the time. Though she was nice and thorough when we were 1:1, the business transaction bits of the visits were less than smooth. I incurred out of pocket lab fees due to miscommunication on her end / she misfiled a claim. Though she tried to rectify it, the lab/insurance wouldn't recognize it at that point. Hope she's gotten help around the office since my last visit.

(Paciente Verificado)

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It was just a very off visit. I felt that she lacked a filter. I was very uncomfortable.

(Paciente Verificado)

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Worst appointment I've ever had. Feels like she wants to tack on the blood tests to rack up the bill. It took 45 minutes to check in because she wasn't sure if I had a copay or not. She was unwilling to bill me later to save time. I felt unsafe with her drawing blood and wish I never went.

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Very unprofessional and unorganized - even though I had provided all necessary registration info upfront through zocdoc , dr ostrager made me fill out the same paper forms all over again which took 20+ minutes since she did not keep all necessary forms filed together and had to search for them. Once consultation began, she asked all these questions once again, took notes haphazardly and prescribed me superfluous lab tests on the fly. Would not recommend to anyone

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She was very personable and thorough. I had a great experience and would recommend her to anybody.

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Cherry was extremely unprofessional. Upon my first visit I waited for over an hour and half and throughout my checkup Cherry asked me the same questions time after time. She seemed distracted and like she was not listening to me at all. For my followup I arrived promptly at 8:00 for my 8am appointment. After waiting for 20 minutes outside of her office (and given her history of running far behind) I left as she was still not there and the office was closed. I then received a call from her at close to 8:30 asking why I had left and threatening to charge me a 'missed appointment fee'. I would not recommend Cherry to anyone.

(Paciente Verificado)

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Great visit with very personalized care. Dr. Ostrager clearly has her patients' best interests at heart. During my appointment she even made several calls to specialists to check their availability and to verify if they took my insurance.

(Paciente Verificado)

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Very thorough

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Very chill and nice lady - but not professional. Got too caught up in technology that she didn't know how to use.

(Paciente Verificado)

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She was extremely unprofessional and did not offer a trusting and safe environment. I could hear her in exam rooms with other patients which should be private and confidential. I was so appauled that I ended up walking out after she made me wait 2 hours.

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