Makes talking about uncomfortable subjects a breeze. Competent and honest: doesn't sell vitamin cleanses and his own probiotics or anything like that. Makes sure your symptoms aren't half-fixed but fully fixed. Gets to the heart of the issue quickly. Good listener. Very sweet receptionist. I hate receiving many phone calls, and she's persistent about making sure you set up an appointment; it was stressing me out. I found the her much easier to connect with once she gave me her cell and said to text.