Set up an appointment through ZocDoc last week and I immeditly got a call from a receptionist asking if it was okay to change the time of the appointment, she was pleasent and polite, I agreed. Today I went in for my appointment 20 minutes early, filled out my paperwork, and was called back five minutes after my appointment time. I waited in the appointment room for half an hour to see the doctor. Dr. Fulton was poliet, asked questions about my medical history and what I wanted. She explained the limits of my insurance and answered all of my questions. The appointment was quick and only talk due to having to get my insurance's approval for the procedure, but I was impressed with Dr. Fulton's bedside manor.