Waiting time can be long, but I think if the people working the front would better inform patients about wait time it would make it easier for everyone. I arrived 15mins early for my appointment @ 10am but wasn't told when I would be seen. It wasnt until 10:50 that I made it to the back. After vising Dr.Jiang it was worth the wait. I believe she truly cares about her patients. She listened and diagnosis exactly what I was feeling.