Location was easy to find and convenient to my office. Completed paperwork online and only had sign a FEW more forms once I arrived. Waiting room pleasant with ample seating (also packed with patients). Staff nice and some even funny. Dr. Kapul was engaging and showed genuine concern for my issue and intent on helping me feel better. Offered an optional follow up to assess my healing process once I've completed the prescription. Appreciate the upfrontness of signs with the wait time (2-3hrs) due to personalized attention. However, I've never waited that long at any eye appointment. My wait time was about 1hr before taken in for assessment. Another 10-15 min before I saw the dr. Total time there 2hr 45 min. I do plan to return but I'll be sure to keep my afternoon open.