Not crazy about the waiting room area set-up. Not only did it remind me of a walk-in clinic but, there is no privacy. Impossible to talk to the front desk staff without the rest of the waiting room hear what you are saying unless you whisper. Its very efficient that they have you complete your paperwork on-line before the appointment so that it is ready when you get there. However, I had a 1:30pm appointment and they asked if I could come in at 1:00pm instead and I was not seen by the Dr. until almost 2pm.